Guest Relationship Executive: Elevate Guest Experiences at Crest Property Solutions, Mumbai
Are you passionate about delivering exceptional guest experiences? Crest Property Solutions Private Limited, a leading property management firm and subsidiary of the Rustomjee Group, is hiring a Guest Relationship Executive for their Mumbai office. If you thrive in dynamic environments and are committed to outstanding customer service, this is your chance to join a team that values excellence and continuous improvement.
About Crest Property Solutions
Established in 2017, Crest Property Solutions Private Limited manages high-end residential and commercial assets across Mumbai. The company offers integrated property management, F&B, and housekeeping services, attracting top talent from leading property management firms and five-star hotels. Crest’s focus on exceptional customer service and efficient operations ensures maximum satisfaction for clients and guests alike.
As a Guest Relationship Executive, you will be at the heart of daily guest interactions, ensuring a seamless and memorable experience for every visitor. This full-time, on-site role is based in Worli, Mumbai.
Key Responsibilities:
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Manage daily guest interactions with professionalism and warmth.
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Handle guest inquiries and complaints promptly and efficiently.
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Coordinate with the operations team to ensure smooth service delivery.
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Provide personalised attention to each guest, anticipating their needs.
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Ensure high standards of customer satisfaction through attentive service.
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Collaborate with various departments to resolve issues and enhance guest experiences.
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Maintain accurate records of guest feedback and service requests.
Skills and Qualifications:
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Strong interpersonal and communication skills for effective guest management.
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Customer service experience, preferably in hospitality or property management.
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Ability to work collaboratively with different teams and departments.
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Excellent problem-solving abilities to address guest concerns.
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Organisational skills and attention to detail to manage multiple tasks.
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A bachelor’s degree in Hospitality Management, Business Administration, or a related field is preferred.
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Willingness to work on-site in Mumbai and adapt to a fast-paced environment.
| Position | Department | Location | Salary Range |
|---|---|---|---|
| Guest Relationship Executive | Guest Services | Worli, Mumbai | ₹35,000–₹45,000 |
Why Choose the Guest Relationship Executive Role at Crest?
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Be part of a respected team with a reputation for excellence.
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Opportunity to work in a dynamic, high-end property management environment.
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Professional growth and learning from industry leaders.
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Competitive compensation and a supportive work culture.
How to Apply
Interested candidates are invited to share their updated resume at hr@crestproperty.in.
OR
Click Here to Easy Apply
Application Deadline: Open until filled
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